INSPUR Consulting

Client Work

Outcomes, Not Outputs.

Every engagement is measured by what changed — not what was delivered. Here's a selection of the work we're proud of.

Agile Transformation Across 6 Technology Teams
BankingScrum & Agile

Regional Bank (Midwest)

Agile Transformation Across 6 Technology Teams

The Challenge

A mid-sized regional bank had 6 technology teams operating on waterfall delivery cycles averaging 9 months per release. Competing priorities, unclear ownership, and a backlog of 400+ ungroomed items were stalling a critical core banking modernization program.

Our Approach

We embedded a senior Scrum coach across all 6 teams simultaneously, stood up a lightweight PMO to coordinate cross-team dependencies, and ran a 90-day sprint cadence reset — starting with a full backlog refinement and Product Owner coaching program.

9 mo → 6 wk

Release cycle reduced

6

Teams fully Scrum-certified

40%

Increase in sprint velocity

3

Major releases shipped in Year 1

The transformation wasn't just in our process — it was in how our teams think about delivery. That shift is permanent.

— VP of Technology, Regional Bank
EHR Implementation Across 12 Clinical Sites
HealthcareProject Management

Multi-Site Health Network

EHR Implementation Across 12 Clinical Sites

The Challenge

A regional health network was 8 months into a stalled EHR rollout affecting 12 clinical sites and 800+ clinical staff. The program had missed two go-live dates, vendor relationships were strained, and clinical leadership confidence was at an all-time low.

Our Approach

We took over program management, rebuilt the governance structure, and established a dedicated clinical change management workstream. A revised phased rollout plan was agreed with the vendor within 3 weeks, and we ran weekly executive steering with clear RAG status reporting.

12

Sites live within 6 months

98%

Clinical staff adoption at 90 days

0

Critical incidents post go-live

$2.1M

Avoided in penalty clauses

We'd lost faith in the program. INSPUR came in, stabilized everything, and got us across the line. The clinical teams are genuinely using the system.

— Chief Operating Officer, Health Network
AI-Assisted Claims Triage for a National Insurer
BankingAI Integration

National Insurance Provider

AI-Assisted Claims Triage for a National Insurer

The Challenge

A national insurance provider was processing 15,000+ claims per month with a manual triage team of 22 staff. Average handling time was 4.2 days, customer satisfaction scores were declining, and the compliance team had flagged inconsistent decision documentation as a regulatory risk.

Our Approach

We led a 16-week AI integration engagement: use case scoping, vendor evaluation (shortlisted 4, selected 1), regulatory risk assessment with the compliance team, and a phased workflow integration with full staff enablement. Change management was built into every sprint.

4.2d → 1.1d

Average claims handling time

34%

Reduction in manual triage volume

100%

Audit-ready decision documentation

3.1x

ROI within 12 months

The compliance piece was what we were most nervous about. INSPUR navigated it with a level of rigor we hadn't seen from a consulting firm before.

— Head of Claims Operations, National Insurer

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